Payment Provider & Third-Party Services Disclaimer

1. Merchant Responsibility

KANGAROO TRADE MARKETING LTD, operating as Digital Collectibles Marketplace, is the merchant, platform operator, and seller responsible for digital collectibles and NFT assets, product descriptions, customer support, refunds, disputes, and the delivery process offered through digitalcollectiblesmarketplace.com.

Customers should contact Digital Collectibles Marketplace directly for any matter related to:

• NFT delivery;
• product description;
• NFT utility or marketplace access;
• refunds;
• duplicate charges;
• failed delivery;
• customer support;
• complaints;
• disputes;
• chargeback prevention;
• platform content or services;
• platform access.

2. Role of Payment Providers

Third-party payment providers, card processors, checkout providers, acquiring partners, banking partners, crypto infrastructure providers, and other technical service providers may be used to process payments or support checkout functionality.

These providers act only as independent third-party technology, payment, or infrastructure providers.

They are not the seller of the NFT, not the creator of the NFT, not the marketplace operator, not the issuer of the NFT, and not responsible for the NFT, its content, delivery, refunds, product quality, or customer support.

3. No Product Liability for Payment Providers

To the maximum extent permitted by applicable law, third-party payment providers are not responsible for:

• the NFT or digital product purchased;
• the description, quality, utility, or availability of any NFT;
• marketplace availability or platform services;
• blockchain delivery;
• wallet compatibility;
• incorrect wallet addresses;
• loss of wallet access;
• refund decisions;
• customer support;
• platform communications;
• product-related disputes or misunderstandings, except where applicable law or payment scheme rules provide otherwise;
• any statement made by Digital Collectibles Marketplace, users, affiliates, or third parties.

4. Customer Acknowledgement

By completing a purchase on Digital Collectibles Marketplace, the customer acknowledges and agrees that:

1. the customer is purchasing a Digital Collectible or digital asset from KANGAROO TRADE MARKETING LTD through Digital Collectibles Marketplace;
2. the payment provider only facilitates the payment or checkout process;
3. all product-related questions must be directed to Digital Collectibles Marketplace;
4. NFT delivery is handled by Digital Collectibles Marketplace and verified through blockchain records (see our NFT Delivery Confirmation Policy);
5. payment providers are not responsible for NFT value, utility, resale, marketplace availability, or delivery support.

5. Support Before Disputes

Customers are encouraged to contact Digital Collectibles Marketplace support before filing any payment dispute, chargeback, or complaint with their bank or card issuer.

Support contact:

• Email: support@digitalcollectiblesmarketplace.com
• Telegram: DCM support channel

We aim to review support requests within 2–5 business days. See also our Refund & Dispute Policy.

6. Payment Verification and Compliance

Payments may be subject to identity checks, compliance screening, fraud checks, transaction monitoring, card issuer approval, payment provider review, or blockchain-related verification.

A payment may be declined, delayed, cancelled, reviewed, or refunded if required by law, card network rules, compliance requirements, payment provider rules, or internal risk controls.

7. No Investment Advice or Financial Services

Digital Collectibles Marketplace does not provide investment advice, financial advice, brokerage services, securities services, banking services, or payment account services.

Digital Collectibles and NFTs offered through Digital Collectibles Marketplace are intended as digital collectibles and digital collectible products. They are not offered as investments or financial instruments.

8. Limitation of Platform Claims

Any references to NFT ownership, utility, resale rights, or digital collectibles are provided by Digital Collectibles Marketplace, not by any payment provider.

Third-party payment providers do not verify, endorse, guarantee, or assume responsibility for any NFT utility, platform availability, or digital delivery described on digitalcollectiblesmarketplace.com.

9. Contact

For all product, delivery, refund, or support questions, contact:

• Email: support@digitalcollectiblesmarketplace.com
• Telegram: t.me/+ZmGa1XwgB2VhNmVi
• Company: KANGAROO TRADE MARKETING LTD
• Reg. No.: 17149602 (registered in England & Wales)
• Address: 20 Wenlock Road, London, United Kingdom, N1 7GU

See also our Terms of Service, Refund & Dispute Policy, and NFT Delivery Confirmation Policy.